Your trust matters. This policy explains what data we collect, why we collect it, and how we keep it safe. By using our services
Information We Collect
We collect only the information necessary to provide you with the best service experience. This include details you share with us voluntarily such as your name, email, phone number, and project-related information — as well as limited technical data like your IP address and browsing activity collected through cookies for analytics purposes.
→ Basic contact info (name, email, phone) when you reach out
→ Project details you share during collaboration
→ Website usage data (cookies, IP address, browser type) for analytics
→ Billing details for processing invoices and subscriptions
→ Files or assets you upload for design or development purposes
Last Updated: 12 August 2025
How We Use Your Information
The information we collect is used strictly to improve your experience with our agency. We use your contact details to respond to inquiries follow up on project discussions, share proposals or invoices, and deliver services effectively. Internally, we may analyze anonymized user behavior to enhance our website’s performance and usability. You won’t receive marketing emails from us unless you explicitly opt in, and we never sell or trade your personal information to outside parties. Our focus is on providing value through transparent, in most respectful communication.
Cookies Technologies
Cookies are small files stored on your device that help us understand how you interact with our website. We use them to measure traffic, enhance performance, and tailor your browsing experience by tracking metrics such as time spent on pages, click paths, navigation flow, and your device and browser type. While cookies are helpful, you can disable or delete them in your browser settings; however, doing so may limit certain features without preventing access to most of our content.
Third-Party Services
To operate efficiently and deliver the best service possible, we occasionally use third-party tools such as Google Analytics cloud-based on project management platforms, email service providers, and secure payment gateways. These tools may process limited personal data on our behalf. However, we ensure that any third party we work with is reputable, secure, and fully compliant with privacy regulations. They’re only given access to the data necessary for their service, and they are contractually obligated to protect it and use it only for authorized purposes.
→ Google Analytics (for website insights)
→ Payment processors (for invoicing)
→ Cloud platforms (for project collaboration)
→Project management tools (ClickUp, Notion, Trello) for organizing workflow
Your Rights
Your data belongs to you, and you have full control over it. You may request a copy of your personal information; ask us to update or correct inaccuracies; request deletion of your data (subject to legal or contractual obligations); restrict or object to certain processing; withdraw any consent you’ve given; receive your data in a portable format; and opt out of non-essential communications. You can also, where applicable, lodge a complaint with your local data protection authority.
Just drop us an email at info@uxocean.agency — we're here to help.
