UXOcean
FAQ
Questions
Explained
General Questions
What is UXOcean and how does it work?
UXOcean is a subscription-based creative, motion, and development service. We provide unlimited design requests, motion graphics, 3D visuals, and custom code development for a flat monthly fee. Clients submit tasks through our client dashboard, and our dedicated team delivers updates quickly — usually within 24 hours for standard requests.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Who is UXOcean best suited for?
UXOcean is ideal for startups, small businesses, growing companies, agencies, and enterprise teams that need consistent, high-quality creative and development work without hiring in-house designers or developers.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Where is UXOcean based, and do you work with international clients?
UXOcean is a US-registered design and development agency working with clients worldwide. We deliver projects across multiple time zones with efficient communication.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
What industries does UXOcean work with?
We’ve worked with eCommerce brands, SaaS companies, health and wellness businesses, education platforms, marketing agencies, fintech startups, and more.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Plans & Pricing
What’s included in each UXOcean subscription plan?
All plans include unlimited requests, unlimited revisions, a dedicated project manager, client dashboard access, and quick delivery. Starter includes core design services; Growth adds motion design, 3D, Framer, and Webflow builds; Scale includes all Growth services plus custom code websites and mobile apps.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I upgrade or downgrade my UXOcean plan?
Yes. You can upgrade or downgrade at any time to match your workload and budget.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Are there any setup fees or hidden costs?
No. UXOcean pricing is transparent. The only additional charges are for optional add-ons or custom one-off projects outside your plan.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Do you offer refunds?
We don’t offer refunds for completed subscription periods, but you can pause or cancel anytime to avoid future charges.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Services & Capabilities
Does UXOcean really offer unlimited requests?
Yes. You can submit as many requests as you like. We work on them in priority order, delivering one at a time unless your plan supports multiple active projects.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
How many projects can you work on at the same time?
Starter handles 1 project at a time, Growth allows up to 2 active projects, and Scale supports up to 3.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Is motion design available in all plans?
No. Motion design and 3D services are included starting with the Growth plan.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can UXOcean create my website or mobile app from scratch?
Yes. The Scale plan includes fully custom-coded websites (React, Next.js, etc.) and mobile/web apps. Starter and Growth clients can add these as one-time upgrades.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
What design tools and platforms do you use?
We work in Figma, Adobe Creative Cloud, Blender, Webflow, Framer, and custom code frameworks to match your project needs.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Process & Delivery
How does the UXOcean request process work?
You log into your client dashboard, submit a task with details, and we deliver updates daily. You can reorder your queue anytime.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
How fast will I get my designs or development work?
Most tasks are delivered within 24 hours. Larger projects like websites or apps are delivered in agreed-upon milestones.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I provide feedback and request changes?
Absolutely. All plans include unlimited revisions until you’re 100% satisfied.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I request both design and development in the same subscription?
Yes. You can mix design, motion, 3D, and development requests in any plan that includes those services.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Account & Support
How do I communicate with the UXOcean team?
Through your client dashboard for task updates and file sharing. Growth and Scale clients also get real-time collaboration tools.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Will I have a dedicated point of contact?
Yes. All plans include a dedicated project manager.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I pause my subscription?
Yes. You can pause at any time and resume when you need more work done.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
What support is available?
Starter and Growth plans include standard support during business hours. Scale plan includes priority and weekend support.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Technical & File Handling
What file formats will I receive?
You’ll receive editable source files (Figma, PSD, AI, etc.), export-ready formats (PNG, JPG, MP4, WebP), and any development code repositories.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Do you handle hosting or domain registration?
No. We design and develop, but hosting and domains are managed by you. We can guide you through setup if needed.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can you work with my existing codebase or designs?
Yes. We can adapt to your current setup and tools.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Can I have work done for multiple brands?
Yes, you can manage work for multiple brands by organizing all your brand’s materials with Brand Buckets. Upload files once, and they’ll automatically attach to your project briefs for easy access.
Have more questions?
Book a 15-min intro call
Reach out if you need a fast and reliable web designer to bring your vision to life.
Lacey Bieler
CEO at UXOcean Agency
or Email us
info@uxocean.agency
Stay connected
info@uxocean.agency
Crafted with creativity and passion. Let’s stay connected reach out anytime!
Copyright © uxocean Agency. All rights reserved. uxocean Agency is a brand of WeAssistsYou LLC.
Made with ❤️ by the UXOcean Team
Stay connected
info@uxocean.agency
Crafted with creativity and passion. Let’s stay connected reach out anytime!
Copyright © uxocean Agency. All rights reserved. uxocean Agency is a brand of WeAssistsYou LLC.
Made with ❤️ by the UXOcean Team
Stay connected
info@uxocean.agency
Crafted with creativity and passion. Let’s stay connected reach out anytime!
Copyright © uxocean Agency. All rights reserved. uxocean Agency is a brand of WeAssistsYou LLC.
Made with ❤️ by the UXOcean Team